What is the return or exchange process?
- Returns and exchanges can be made within 60 days of receipt of your order.
- Items must be in new, unsused condition.
- Enter your order number and email address or phone number in the fields above to begin. If you do not have an order number, please be in touch with us at hello@vermontglove.com.
- You will receive a confirmation email with the shipping instructions once the return or exchange request is approved.
- Unsure what size to exchange for? Get in touch at hello@vermontglove.com.
- For order issues such as damaged, defective or wrong items, please contact us at hello@vermontglove.com.
International Orders
- At this time we can not provide prepaid return labels for international orders.
- Customer is responsible for the shipping fees on returns and exchanges.
Are there any charges for a return or exchange?
- Yes, you are responsible for the shipping fee on returns only.
- A prepaid USPS label will be provided for US ORDERS ONLY once you complete the exchange/return process.
- If you choose to use the label, a $10 fee will be deducted from your refund.
- To avoid the $10 fee, you can choose not to use the prepaid label and return using your prefered method.
Vermont Glove
Attention Returns
18 Pearl Street
Randolph, VT 05060
How soon will I get my refund?
- Please allow up to 10 business days for your return to be processed after we receive it.
- Once your return is approved, you will receive an email notifying you that your refund is being processed.
- You can expect a credit applied to the original payment method within 10 buisness days.
- Original shipping charges are non-refundable.